Privacy Policy
At IBEK Scaffolding Ltd, we take your privacy as seriously as our scaffolding. Your information is safely handled, used only to support your project, and never shared without your consent. You can trust us to keep your data secure—no surprises, just solid, reliable service every step of the way.
Effective Date: February 19th, 2025
1. Types of Information We Collect.
We may collect the following types of personal information:
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Contact Information: This may include your name, phone number, email address, and mailing address.
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Billing and Payment Information: We collect billing details, credit card information, and payment history for the purpose of processing transactions.
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Project Details: Information related to scaffold construction projects, including site location, project scope, schedules, and project-specific requirements.
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Employment Information: If you are an employee, contractor, or potential employee, we may collect personal information such as job history, certifications, and other employment-related details.
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Website Usage Information: We may collect data on how you interact with our website, including IP addresses, browser type, and browsing patterns, through cookies and analytics tools.
2. How We Use Your Information
We use the information we collect for the following purposes:
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Project Management: To provide scaffold construction services, manage project details, and communicate with clients.
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Billing and Payments: To process payments, send invoices, and provide receipts.
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Customer Support: To respond to inquiries, provide quotes, and assist with any issues related to our services.
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Marketing and Communications: With your consent, we may send promotional emails or newsletters about our services, new projects, or industry updates. You can opt out at any time.
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Legal and Compliance: To comply with legal obligations, including safety regulations, tax reporting, and insurance requirements.
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Website Improvement: To enhance the user experience of our website, analyze trends, and improve our digital services.
3. How We Store Your Information
We store personal information in secure databases and systems, protected by technical, administrative, and physical safeguards to prevent unauthorized access or disclosure. We take reasonable steps to ensure that personal information is retained only as long as necessary for business, legal, or regulatory purposes.
4. Disclosure of Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may disclose personal information in the following circumstances:
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Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business (e.g., payment processors, IT support, or marketing agencies). These providers are contractually obligated to keep your information confidential and secure.
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Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request (e.g., a subpoena or government inquiry).
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Safety and Security: If necessary to protect the safety, rights, or property of our company, employees, clients, or the public, we may disclose personal information.
5. Your Rights and Choices.
As a resident of British Columbia, you have certain rights under PIPA, including:
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Access to Your Information: You have the right to request access to the personal information we hold about you.
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Correction of Information: You can request corrections to any inaccurate or incomplete information we have stored.
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Opting Out: You may opt out of receiving promotional communications by following the unsubscribe instructions in emails or by contacting us directly.
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Withdrawal of Consent: You may withdraw your consent for us to collect or use your personal information, subject to legal and contractual limitations.
6. Security Measures.
We implement appropriate technical, administrative, and physical measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of electronic transmission or storage is entirely secure, and we cannot guarantee absolute security.
7. Changes to This Privacy Policy.
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.
8. Contact Information.
If you have any questions, concerns, or requests regarding this Privacy Policy, or if you would like to exercise your rights, please contact us:
IBEK Scaffolding Ltd
778-957-5450
We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and disclose personal information in compliance with the Personal Information Protection Act (PIPA) of British Columbia, Canada.